Personalisation and Jewellery Top Tips

How do I create my jewellery?
Tips on personalisation.
How do I edit my item(s)?
Caring for my jewellery.

 

How do I create my jewellery?

Each product page has a number of options to customise each item you buy. The options vary from product to product.  If you follow the options on each product page you will complete the jewellery to your choices.  Each option is numbered so follow down the options and as you complete/select each choice hit the Add Option button and this choice will be added to your summary selection which can be found at the bottom of the product page.  If you miss any options, we will let you know before you add the final product selection to your shopping bag. 

Also, if you try to add too many options, we will let you know this too!  The system is pretty fail safe so have fun and enjoy creating!

If you have any addition problems just email us at care@kendijewlz.com and we will be happy to help!

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Tips on personalisation.
We have limited the personalisation length to 10 characters as longer than this will make the name plate too long (trust us it doesn't look as good!).  If your name is longer than 10 characters try using a nickname or shortened version.

As well as using your name, you can also use any words as messages such as: sexy, laugh, smile etc...anything you want as long as it is under 10 characters.  However, we reserve the right to refuse an order which contains profanity and may cause offense.

As well as letters you can use numbers and on necklaces where you want a "heart" to appear all you need to do is type * where the heart would go (ie. Jack*Jill).

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How do I edit my item(s)?
You can edit product options prior to placing them in your Shopping Bag on the detailed product page.  At the bottom of each detailed product page there is a summary of your selections.  Prior to putting into your Shopping Bag you can remove and change any of your selections.

Once items are in your basket, you can no longer change product customisation selections so you wil need to go into Your Shopping Bag to remove any items you no longer wish to purchase and start your selections again on the detailed product page.

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Caring for my jewellery.

Jewellery can be fragile so always keep it in the organza pouch when you're not wearing it.  Perfume, hairspray and other substances we put on our body may tarnish gold and silver so please be carefully applying these.  Also, don't get your jewellery wet if you can help it!

For our silver sterling jewellery, you can keep the silver shiny by using a silver dip. This is available at most large supermarkets. Clean the silver regularly to keep it in good shape! For our gold jewellery, the best cleanings method is to use soapy water and a soft bristle brush (like a toothbrush!) to clean.  Make sure all jewellery is completely dry before putting away.

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